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5 & 6 BAILEY COURT
COLBURN BUSINESS PARK
Estate Agency Offices are located in
BARNARD CASTLE, BOROUGHBRIDGE & RICHMOND
Residential Management Team
The RPA have announced that the majority of 2015 claimants have now been paid in full or have received a bridging payment. This should have been followed up by the RPA sending out a claim statement to the claimant. Unfortunately, the RPA cannot provide a parcel by parcel breakdown on the BPS claim statements as they did on the SPS claim statements, which made it a lot easier to check and spot any errors. The new BPS system does not allow the RPA to breakdown this information and this is being looked into.
Common land claimants have experienced the usual issues and delay in payments, resulting in a bridging payment being made that excludes their payment relating to their common land allocation. Again, The RPA are working through these and the glitches in the new system relating to common land allocation.
Those claimants who have raised an issue with the RPA in respect of an over or underpayment should have now received an acknowledgement from the RPA stating that they are looking into the query. The RPA aims to complete the reconciliation work by the 15th October 2016, which is the end of the EU financial year. Once the reconciliation payment has been made or recovered, a revised claim statement should then be sent out. There will be no correspondence sent out explaining why an error has occurred, it will be up to claimants to check the revised claim statement and look at their on line account to check that the changes have fed through. If at this point errors are spotted this needs raising again with the RPA.