Contact our offices
Main office
COLBURN
5 & 6 BAILEY COURT
COLBURN BUSINESS PARK
RICHMOND
NORTH YORKSHIRE
DL9 4QL
Estate Agency Offices are located in
BARNARD CASTLE, BOROUGHBRIDGE & RICHMOND
Residential Management Team
Our Offices
- Alnwick
01665 568310
Email Officealnwick@gscgrays.co.uk - Barnard Castle
01833 637000
Email Officebarnardcastle@gscgrays.co.uk - Boroughbridge
01423 590500
Email Officeboroughbridge@gscgrays.co.uk - Chester-Le-Street
0191 3039540
Email Officechester-le-street@gscgrays.co.uk - Colburn
01748 897630
Email Officecolburn@gscgrays.co.uk - Driffield
01377 337180
Email Officedriffield@gscgrays.co.uk - Hamsterley
01388 487000
Email Officehamsterley@gscgrays.co.uk - Hexham
01434 611565
Email Officehexham@gscgrays.co.uk - Kirkby Lonsdale
01524 880320
Email Officekirkbylonsdale@gscgrays.co.uk - Penrith
01768 597005
Email Officepenrith@gscgrays.co.uk
We are GSC Grays
Work With Us
DO THE WORK YOU LOVE.
BE INSPIRED BY THE OPPORTUNITIES.
At GSC Grays we bring extraordinary people together to build a brighter future for the rural land and business community in the North of England. Whether you are an experienced professional looking for your next challenge, or a student with dreams of shaping the future, we will help you make an impact from the moment you join.
We are building a workplace where everyone can feel they belong and where your mindset is just as important as your skillset. We are building success through people who are curious and eager to learn, question the status quo and who are never afraid to roll up their sleeves and get their hands dirty.
We will provide the support and opportunities for you to build the career you want by investing in your development. Through inspiring and rewarding experiences we will support you on the journey to becoming your best professional self.
We are always on the lookout for enthusiastic, committed and talented individuals so please get in touch with us to discuss your next career move.
Please also see our Job Applicant Privacy Notice.
Call us
01748 897 630Email us
hr@gscgrays.co.ukAlnwick
Position Overview
Role Overview
Reporting to the Director of Estate Management and Associate of Professional Services, the Senior Surveyor will be responsible for the delivery of estate management and professional services to private clients. This includes managing a portfolio of clients, ensuring high-quality service delivery, and supporting the development of the team. The role offers a high level of autonomy, with a focus on delivering results and developing new business opportunities.
Key Responsibilities
- Provide estate management services to private clients, including full management, consultancy, and advisory on rural property matters.
- Offer professional advice on a wide range of topics, such as landlord and tenant relations, valuations, diversification and development projects, lettings, energy, utility/compensation work and other emerging areas.
- Collaborate with colleagues across the business to enhance the value of the advice provided to clients.
- Support the enhancement of the company’s public profile by representing the business at relevant events and speaking engagements and contributing to the delivery of the Company’s ESG Strategy.
- Cultivate relationships with new and existing clients, contributing to the development of the business pipeline and growing the company’s client base.
- Maintain an active work pipeline, ensuring a continuous flow of business and identifying opportunities to expand service offerings.
- Take on additional duties as required to support the overall success of the team and business objectives.
What we’re looking for
- RICS accredited with at least five years PQE.
- Detailed knowledge and relevant experience in a similar role.
- Excellent organisational and planning skills.
- Excellent IT skills including Microsoft Word, Excel and Outlook.
- Excellent interpersonal and communication skills, being capable of developing strong working relationships with clients and colleagues
- Trustworthy and hardworking.
- The ability to work independently and within a team.
- Be flexible and proactive in managing multiple priorities.
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Our Benefits
- 5% employer pension contribution (Aviva)
- 25 days’ holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Working Hours
Monday–Friday: 9:00am–5:30pm
Job Type: Full-time, Permanent
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Experience:
- PQE: 5 years (required)
Licence/Certification:
- Driving Licence (required)
- MRICS (required)
Work Location: In person
Apply for this job
Chester-Le-Street
Position Overview
Reporting to the Director of Estate Management, the Senior Surveyor will be responsible for the delivery of estate management and professional services to private clients. This includes managing a portfolio of clients, ensuring high-quality service delivery, and supporting the development of the team. The role offers a high level of autonomy, with a focus on delivering results and developing new business opportunities.
Key Responsibilities
- Provide estate management services to private clients, including full management, consultancy, and advisory on rural property matters.
- Offer professional advice on a wide range of topics, such as landlord and tenant relations, valuations, diversification and development projects, lettings, energy, utility/compensation work and other emerging areas.
- Collaborate with colleagues across the business to enhance the value of the advice provided to clients.
- Support the enhancement of the company’s public profile by representing the business at relevant events and speaking engagements and contributing to the delivery of the Company’s ESG Strategy.
- Cultivate relationships with new and existing clients, contributing to the development of the business pipeline and growing the company’s client base.
- Maintain an active work pipeline, ensuring a continuous flow of business and identifying opportunities to expand service offerings.
- Take on additional duties as required to support the overall success of the team and business objectives.
What we’re looking for
- RICS accredited with at least five years PQE.
- Detailed knowledge and relevant experience in a similar role.
- Excellent organisational and planning skills.
- Excellent IT skills including Microsoft Word, Excel and Outlook.
- Excellent interpersonal and communication skills, being capable of developing strong working relationships with clients and colleagues
- Trustworthy and hardworking.
- The ability to work independently and within a team.
- Be flexible and proactive in managing multiple priorities.
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Benefits
- 5% employer pension contribution (Aviva)
- 25 days’ holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Apply for this job
Colburn
Position Overview
We’re looking for an experienced Agent to play a key role in developing our Farm and Rural Estate agency presence across the region, securing new instructions and delivering an exceptional service to our clients & colleagues. You’ll have the independence to drive your own work while being part of a strong and supportive rural agency team.
Key Responsibilities
- Managing and developing your own patch of farm and estate agency work
- Securing and handling sales and purchases of rural property
- Building and maintaining strong relationships with clients
- Working closely with our marketing team to deliver targeted campaigns
- Promoting the full range of GSC Grays services
What we are looking for
- MRICS-qualified or equivalent experience
- Proven experience in farm and estate agency or rural property sales
- Commercially minded and confident in generating new business
- Excellent negotiation and communication skills
- Self-motivated, professional, and collaborative
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Benefits
- 5% employer pension contribution (Aviva)
- 25 days’ holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Apply for this job
Colburn
Position Overview
Key Responsibilities
Operational Management
-
Manage daily office activities to maintain efficiency, compliance, and service delivery.
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Implement and improve operational systems and processes.
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Oversee facilities, utilities, maintenance, refurbishments, and workplace safety.
-
Arrange suppliers and contractors, ensuring work is cost-effective and of good quality.
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Ensure policies and procedures are consistently followed.
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Integrate sustainability and ESG considerations into operations.
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Lead and support operational improvement projects.
Compliance & Audits
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Oversee Health & Safety checks, fire safety, and facilities inspections.
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Ensure compliance with GDPR and data protection, including archiving and secure storage.
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Work with Heads of Departments to deliver service-line-specific audits.
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Plan and manage office-level audits to meet legislation, regulation, and client requirements.
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Produce audit reports, track actions, and ensure timely resolution.
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Identify recurring issues and implement preventative measures.
People & Office Support
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Manage the Administration Team, allocating work, monitoring leave, and arranging cover.
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Build a culture of accountability, collaboration, and continuous improvement.
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Act as the escalation point for office operational issues.
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Plan and deliver office events (charity, social, wellbeing) within budget and ESG commitments.
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Oversee holiday, absence, and capacity planning.
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Coordinate the onboarding and integration of new colleagues, ensuring smooth induction into office processes, systems, culture, and practical ways of working.
Training & Development
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Coordinate internal training programmes (technical, compliance, safety).
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Ensure all staff complete mandatory training and refreshers on time, escalating non-compliance.
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Manage the appraisal process, ensuring meetings and reports are completed and followed up.
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Maintain accurate training records and report progress to the Head of Office and Line Managers.
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Support new colleagues by scheduling required induction training and ensuring completion of mandatory learning.
Finance & Budgeting
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Manage the office budget, approve spend, and monitor supplier value.
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Track expenses and forecast resource requirements.
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Oversee invoicing and debt management, ensuring timely payment of outstanding balances.
Projects & Strategic Support
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Lead and support operational projects that improve efficiency, compliance, colleague experience, and service delivery.
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Manage project timelines, budgets, resources, risks, and actions to deliver agreed objectives.
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Support delivery of business initiatives linked to the five-year vision and wider operational improvement programme.
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Share lessons learned and best practice across Operations to support consistency between offices.
Systems, Data & Reporting
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Maintain accurate office records, operational data, training records, audit evidence, and compliance trackers.
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Produce clear monthly summaries for the Head of Office, highlighting progress, risks, issues, actions, and emerging trends.
-
Use systems and reporting tools consistently to support informed decision-making and timely escalation.
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Identify gaps, duplication, or inefficiencies in office processes and recommend practical improvements.
Client Service & Internal Service Standards
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Ensure office processes support a responsive, professional, and consistent service to clients and colleagues.
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Work with teams to remove operational barriers that affect client delivery or colleague productivity.
-
Promote clear communication, effective handovers, and consistent standards across office administration and support functions.
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Act as a practical problem-solver, helping colleagues resolve issues quickly while maintaining appropriate controls.
Decision-Making & Scope of Responsibility
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Make day-to-day operational decisions relating to office administration, facilities, supplier coordination, cover arrangements, training coordination, and local process improvements.
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Approve routine office expenditure within agreed budgets and delegated authority levels.
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Escalate material risks, compliance concerns, budget pressures, people issues, and reputational matters to the Central Operations Manager and Head of Office as appropriate.
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Provide recommendations to support office planning, resourcing, operational priorities, and continuous improvement.
Performance Measures
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Operational projects delivered on time, within budget, and to specification.
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Successful completion of audits with compliance evidenced.
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Consistent service standards across the office.
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Effective management and motivation of the Administration Team.
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Reduction in debtors and overdue payments.
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Office events and training delivered on time and within budget.
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Positive ESG outcomes in operational delivery.
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Positive feedback from internal stakeholders.
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Operational contribution to the five-year vision.
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Reduction in non-chargeable time.
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Clear operational KPIs and reports provided to the Head of Office.
Skills, Experience & Behaviours
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Strong organisational skills with the ability to manage competing priorities calmly and effectively.
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Confident people manager, able to motivate, support, and hold others accountable.
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Good understanding of compliance, audit processes, Health & Safety, GDPR, and operational risk.
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Commercial awareness, including budget control, supplier value, debt management, and resource planning.
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Clear and professional communicator who can build positive working relationships across teams.
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Practical problem-solver with a continuous improvement mindset and confidence to challenge constructively.
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High attention to detail and commitment to consistent standards, accurate records, and timely follow-up.
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Ability to support resilience, succession, and continuity within the office administration and operations structure.
Apply for this job
It is fantastic to lead a team who are not only great at what they do, but care about the results we get for our clients - it makes the job a real pleasure.
Calum Gillhespy
Director
I love the fact that we don’t just think about today we are constantly evolving and thinking about the future of the rural community.
I thrive on managing a driven and innovative team and building strong client relationships by providing rounded advice.
Lucinda Riddell
Director
GSC Grays News
Prospects for UK Land Demand: Why Rural Assets Remain an Investment Safe Haven
Read more
Client Feedback
We have had the pleasure of serving a variety of clients...
We received excellent service and were well informed at each stage of the process. We were pleasantly surprised when Kate whooped down the phone when she received the key for Golden Lion Mews! We would have no hesitation in giving you and the team 5 stars for service.
Mr and Mrs Marron
Client Feedback
We have had the pleasure of serving a variety of clients...
GSC Grays provide an experienced and professional service. From the initial contact with the valuer (Graham Wood) to the closure of the sale they keep you informed throughout. Graham and all of the staff are a pleasure to deal with. I would highly recommend them. I would also give you a 5 star rating.
Marian Lowe
Client Feedback
We have had the pleasure of serving a variety of clients...
I unhesitatingly recommend Gray’s Estate Agent in Barnard Castle. We explored a number of agents and chose GSC Grays not because they were the cheapest but because they most inspired our confidence. We were not disappointed; from the initial visit through various stages to completion we were impressed by the professionalism, attention to detail, excellent communication, competent negotiation, and willingness to go the extra mile in customer service. They facilitated the sale of our property in a way that made it feel a pleasure to sell.
H. Thorp
Client Feedback
We have had the pleasure of serving a variety of clients...
We have moved house several times over the years so feel well qualified to recognise good efficient service when we see it. All the way through, from the initial valuation to the day of completion, everyone at GSC Grays made us feel our sale really mattered. We were kept well informed of the progress of the sale and any questions we had were answered promptly and clearly. We would definitely recommend GSC Grays to anyone planning to buy or sell a property.
M. Scarborough
Client Feedback
We have had the pleasure of serving a variety of clients...
Thank you once again for the excellent care you have taken of us during the sale and now the purchase of our house. We have felt all along that you really cared and were really interested. A wonderful service.
A. Merck
Client Feedback
We have had the pleasure of serving a variety of clients...
Thank you for all your help during our move. It all got quite stressful towards the end and it was great to have you at the end of the phone offering reassurance and advice. We got there in the end and we are delighted with our new home! Just wanted to let you know how much your help was appreciated!
Katy
Client Feedback
We have had the pleasure of serving a variety of clients...
I just wanted to pass on my appreciation to the whole team for the fantastic job they did for me. The Sales Progression team had a particularly tricky job as the sale was less than easy but they were all amazing.
G.F
Client Feedback
We have had the pleasure of serving a variety of clients...
GSC Grays were recommended to me and in the years which I have worked with them, I have found their approach excellent. They take a long term view and provide exactly the right balance between pushing things on whilst keeping me informed – I am delighted to have them on board.
C.C
Client Feedback
We have had the pleasure of serving a variety of clients...
Excellent HomeBuyer Report service. Survey completed promptly and initial comments delivered by telephone within twenty-four hours with comprehensive written report received by post shortly after. Clear, concise documentation, which includes advice on rectifying defects and issues that legal advisors may wish to investigate, all professionally presented in a bound booklet enabling a timely informed decision to be achieved in respect of the purchase of the property. Thoroughly recommended.
A. Longstaff
Client Feedback
We have had the pleasure of serving a variety of clients...
GSC Grays have always provided a professional and friendly letting service for me. Their regular updates and communication have meant total peace of mind that my properties are being managed with the up most of care. I would definitely recommend GSC Grays to other landlords.
M.M
Client Feedback
We have had the pleasure of serving a variety of clients...
When your largest cost in selling/purchasing a new house is the estate agent fees it is a rather large cost to accept, especially with things like Rightmove been involved. However, once my sale was agreed and it was passed over to Catherine in the sales progression team I do believe the fee was easier to stomach as her role in the sale/purchase was worth its weight in gold, and without it, there is no doubt in my mind that things would have not got done in the timescales we and our seller wanted. I really do appreciate all of Catherine’s advice and help in keeping the whole process moving.
E. Sword
Lycetts
Client Feedback
We have had the pleasure of serving a variety of clients...
Thank you so much to the Barnard Castle Branch and the Sales Progression team for all your help with the purchase of our new home. We are absolutely delighted with the property and were really impressed by the service and experience we had at GSC Grays.
H. Langford
Client Feedback
We have had the pleasure of serving a variety of clients...
Thank you to everyone at GSC Grays for your friendly professionalism over the past two years and especially in more recent weeks. I greatly appreciated all you do and would have no hesitation in recommending you to anyone!
J.N
Client Feedback
We have had the pleasure of serving a variety of clients...
GSC Grays were recommended to me and in the years in which I have worked with them, I have found their approach excellent. They take a long term view and provide exactly the right balance between pushing things on whilst keeping me informed – I am delighted to have them on board.
A.N
Client Feedback
We have had the pleasure of serving a variety of clients...
Theakston Land has worked with Calum and his team for many years. That work has included a detailed analysis of costs to maximise value. The development appraisal work undertaken with GCS Grays means that I am confident we are getting the best possible price. They make a positive contribution at all levels and help to drive forward long term and complex development projects.
S Marlow
Theakston Land
Client Feedback
We have had the pleasure of serving a variety of clients...
During 2020 Holly Story has worked on Barningham Estate helping us in our understanding of Natural Capital assets. Holly was instrumental in Barningham’s successful ELMs Test and Trial bid and is leading in the bid’s implementation. Her understanding and thought leadership are helping to bring clarity and good sense to what seems an increasingly complicated agricultural world.
Sir Edward Milbank
Barningham Estate
Client Feedback
We have had the pleasure of serving a variety of clients...
We have been working with GSC Grays Farm Business team since 2018 and with Robert Sullivan for over 20 years. The advice and insight of the team has been invaluable and means that we are now in a much stronger position to face the future and the changes in the industry with confidence. Their passion and commitment to us and the farm is integral to our success.
T. Dent
Dinsdale Farming Ltd.
Client Feedback
We have had the pleasure of serving a variety of clients...
We could not have chosen a better estate agent. Excellent work from start to finish from all the well-motivated professionals with whom we came into contact. The house was well marketed, and communications were superb, we were always kept well informed.
Mrs A
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© COPYRIGHT GSC GRAYS LIMITED
TRADING AS GSC GRAYS (ENGLAND AND WALES). COMPANY REGISTRATION NUMBER: 07715034.
REGISTERED OFFICE ADDRESS:
1 BAILEY COURT, COLBURN BUSINESS PARK, RICHMOND, NORTH YORKSHIRE DL9 4QL
Contact our offices
Main office
COLBURN
5 & 6 BAILEY COURT
COLBURN BUSINESS PARK
RICHMOND
NORTH YORKSHIRE
DL9 4QL
Estate Agency Offices are located in...
BARNARD CASTLE, BOROUGHBRIDGE & RICHMOND
Residential Management Team
Our Offices
- Alnwick
01665 568310
alnwick@gscgrays.co.uk - Barnard Castle
01833 637000
barnardcastle@gscgrays.co.uk - Boroughbridge
01423 590500
boroughbridge@gscgrays.co.uk - Chester-Le-Street
0191 3039540
chester-le-street@gscgrays.co.uk - Colburn
01748 897630
colburn@gscgrays.co.uk - Driffield
01377 337180
driffield@gscgrays.co.uk - Hamsterley
01388 487000
hamsterley@gscgrays.co.uk - Hexham
01434 611565
hexham@gscgrays.co.uk - Kirkby Lonsdale
01524 880320
kirkbylonsdale@gscgrays.co.uk - Penrith
01768 597005
penrith@gscgrays.co.uk
Or please fill in your details below and one of our team will get back to you as soon as possible.